Here are the ways you can contact Venmo customer service:
1. Phone
- General inquiries: 1-855-812-4430
- Venmo Credit Card inquiries (Synchrony Bank): 855-878-6462 (24 hours a day, 7 days a week)
- Venmo Mastercard Debit Card support (Card deactivation 24 hours a day, live agent 8:00 AM to 8:00 PM CT, 7 days a week): Phone number listed on the back of your card, or 855-204-4090.
- Reporting unauthorized charges on Venmo Debit Card: 855-204-4090 (24 hours a day, 365 days a year - card deactivation; 9 AM - 5 PM CT, Mon - Fri - live agents for dispute filing).
2. In-app chat
- For general assistance with your Venmo account: Go to "Get Help," then "Chat With Us" within the Venmo app.
- For Venmo Mastercard Debit Card assistance: Chat with them in the mobile app (Monday-Sunday, 8:00 AM-10:00 PM CT).
3. Email
- General support: support@venmo.com.
- Chargeback disputes: chargebackdisputes@venmo.com.
- Reporting suspicious activity (phishing scams, suspicious calls): phishing@venmo.com.
4. Mail
- General inquiries: Venmo, 117 Barrow Street, New York, NY 10014.
Note: For additional information, you can also visit the Venmo Help Center.